Privacy Policy
At Starlight Urns, we deeply value your trust and the sensitive nature of the memories you share with us. Protecting your personal information is our top priority. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or purchase our products.
Information We Collect
When you interact with our website, we may collect:
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Personal Information: Name, email address, phone number, billing and shipping addresses, and payment details.
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Order Information: Details of your purchases, customizations, and any ashes or materials provided for personalized jewelry.
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Website Usage Data: IP address, browser type, pages visited, and other analytics to help us improve our services.
How We Use Your Information
We use the information we collect to:
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Process and fulfill orders.
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Communicate with you about your order, account, or inquiries.
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Provide customer support and personalized assistance.
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Improve our website, services, and products.
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Comply with legal requirements and protect our business.
How We Protect Your Information
We implement strict security measures to safeguard your data, including:
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Secure payment processing.
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Encrypted storage of sensitive information.
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Limited access to your personal data by authorized personnel only.
Sharing Your Information
We do not sell, rent, or trade your personal information. Your information may be shared only with trusted third parties to:
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Fulfill and ship orders.
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Process payments.
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Comply with legal obligations or protect rights and safety.
Cookies and Tracking
Our website may use cookies and analytics tools to enhance your browsing experience. This helps us understand user behavior, improve our services, and offer a better online experience.
Your Rights
You have the right to:
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Access, update, or delete your personal information.
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Opt-out of marketing communications.
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Request information about how your data is used and stored.
To exercise any of these rights, please contact us at:
Email: support@starlighturns.com
Phone: +1 747 204-1300
Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.”
Effective Date: 03/24/2025