Ready To Fill Cremation Jewelry Artisan Created Ash-Infused Rings & Pendants
- support@starlighturns.com
- support@starlighturns.com
- support@starlighturns.com
- +1-(747) 204-1300
Last updated: 11/12/2025
Standard items are typically processed within 1‑3 business days after payment is confirmed.
Ash-infused or personalized items require additional preparation and have a processing time of up to 14 business days before shipping.
Orders placed on weekends or holidays will be processed on the next business day.
You will receive an email confirmation once your order ships, including tracking information when available.
For ash-infused items, customers are responsible for safely shipping ashes to us.
Please ensure ashes are packaged securely and in accordance with local shipping regulations.
Starlight Urns is not responsible for damage or delays resulting from shipping ashes.
Once received, your ash-infused item will be prepared and shipped following the 14-day processing window
Domestic (United States, lower 48 states):
Standard Shipping: 3‑7 business days once shipped.
Expedited Shipping: 1‑3 business days (additional cost).
U.S. Territories, Alaska, Hawaii, APO/FPO: Transit time may be longer.
International Shipping:
Estimated delivery: 7‑21 business days, depending on customs and destination.
Duties, taxes, and customs fees are the responsibility of the customer.
Shipping is a flat rate of $4.80 per order, regardless of order size, weight, or destination.
Free standard shipping may be available for orders over $50.
Expedited shipping costs are additional.
Tracking information will be provided via email once your order ships.
Allow up to 24 hours for tracking to update.
If tracking is not received or the shipment is delayed, please contact us at support@starlighturns.com.
If your package arrives damaged, retain all packaging and photos, then contact us immediately.
For lost or significantly delayed shipments, contact us so we can assist with carrier claims.
International customers are responsible for customs, duties, taxes, and import fees.
Some items may be subject to special shipping restrictions (hazardous materials, oversized items).
P.O. Boxes/APO/FPO addresses may have restrictions; check product pages for details.
Contact us immediately if you need to change your shipping address. Once an order ships, we cannot guarantee a change.
Cancellation after shipment may result in return shipping and handling fees.
We reserve the right to update this policy at any time. Changes will be posted on this page with the updated “Last updated” date. Continued purchases indicate acceptance of this policy.
Contact Us
Email: support@starlighturns.com
Mailing Address: 14335 Hesperia Rd, Ste 114#223, Victorville, CA
Phone: +1-(747) 204-1300
Thank you for choosing Starlight Urns. We appreciate your trust and aim to deliver your items safely and reliably.
At Starlight Urns, we transform cherished memories into beautiful cremation jewelry. Keep your loved ones close with handcrafted keepsakes that shine forever.
